Testimonials & Reviews
Triad Primary Care
Primary Care & Internal Medicine located in Greensboro, NC
Triad Primary Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 105 reviews with an average rating of 4.74 out of 5 stars. Please read what others are saying about Triad Primary Care below, and as always, we would love to collect your feedback.
Samaris S.
Submitted 11/15/24
Dr. Cynthia is an angel in earth. I do not know why the whole people who worked at this location was gone only Cynthia manager I think the only one who stayed and my question is: is she the reason why everybody left, once ocasión she fired an employee in front of me and that was really rude from her. Another question is: did she really choose the people she wants to be treated as a human being ? I was on the line waiting to get an appointment but the person in front was going through the list of medications and she did not had any issues with his medication but to me she did not wanna approve it, she called me today very disrespectful and rude, just viewing the reviews the lady had serious issues, I wonder now if she was the reason why everyone left, please somebody help this miserable old lady manager Cynthia. She didn’t even let me talk and hung up the phone. She didn’t like the fact I asked her why not giving me the meds but the other person in front of me did including opioids. And then she told that I was rude from listening to the person in front of me, hellooo HIPPAAAA don’t talk to patients about their privacy in front of people, people give what they have and definitely this woman is lacking of the most important thing in life. She made me laugh and @ the same time feel so sorry for her miserably life. Be warned!
Stacey M.
Submitted 11/07/24
This is not about the Dr. She was great however :
THE ABSOLUTE WORST !!!!! ...IF I COULD GIVE IT BELOW 1, I WOULD... DO NOT GO!!! OFFICE MANAGER CYNTHIA lacks empathy, not customer service oriented, runs a piss poor organization, she is RUDE and Condescending. I called and asked for her because I was having issues AGAIN with getting my medications (only 2) I did not know what one medication did, even though she had my chart in front of her she failed to look at it to tell me what it was initially, she said "Im not medical you should know what you take!"
Prior to this, When they first put me on Blood pressure medications and I had a bad reaction to the medication almost 2 years ago, (I was on the floor not able to move, I felt I was going to die) I called them the next day to discuss the matter with the doctor. She NEVER CALLED.. so I stopped the medication and had to make an appointment with another provider.. the only reason I went there was because it was within walking distance from my home and was convenient prior to the new management.
When I went in on one occasion, the guy behind the counter was rapping a rap song with elicit language.
I had gone there on another occasion to get a TB Test and asked about a sheet my new employer wanted me to fill out. I decided to not have the sheet filled out but to still get the shot, I was asked to sit and wait, I noticed that I sat there for a long while and everyone that came in AFTER me not only went in before me, BUT CAME OUT, CHECKED OUT, RESCHEDULED ...EVERYTHING !!! After about 45 min, the receptionist says , Mam why are you still here, I told her I still needed the TB shot and she says OH, I FORGOT !!!!!! she told the back and they finally called me and I was in and out !!!!
They rarely answer the phones, they do not call back after leaving messages in a timely fashion, you have to call OVER AND OVER or either go up there because they do not respond telephonically, I can go On and On.. and ON
ALL OF THIS AND THEN WE HAVE THE RUDEST OFFICE MANAGER.. Good customer service goes a LONG Way ..with that being said I drove up there today to sign a release of info to another provider so that I can get the service I deserve!!! (Im just waiting , watch the transference of information from them to my new provider will take up to 2 months and I will have to make over 20 calls to see if they have done it (many of the calls will be unanswered and the ones that are, they will either not know, or say they do not have the release, WATCH!!!!!!)
Karen J.
Submitted 05/29/24
I wish someone could get me into a orthopedic dr. What about greensboro orthopedic. I have a friend that goes there I'm in alot of pain
Edith S.
Submitted 04/02/24
I like the practice. Everybody is so friendly and they really listen to your concern.
I would highly recommend.
John H.
Submitted 03/06/24
Dr Millsapps has always answered all my questions and concerns. She keeps me updated on any new developments in my health. Thanks for everything you do.
Richard S.
Submitted 03/04/24
Dr Lee is great it's the rude older long black haired lady working with him looks like a Lumbee indian . When she wasn't on her phone she was complaining about how hard she worked and office gossip
Thomas A.
Submitted 02/29/24
As always Dr long is thorough, professional and does a great job I would recommend him to anybody seeking quailty Healthcare
Sharon B.
Submitted 02/21/24
Such a caring doctor. She really listens to your cincerns
Glenda W.
Submitted 02/12/24
Long wait time but that's expected at any urgent care. The Dr listened and was knowledgeable and took care of my needs. 3 stars considering the wait time.
Bernard M.
Submitted 02/05/24
The wait time was incredibly long, but the service was impeccable.
Robin A.
Submitted 02/04/24
I love this office Dr chow is amazing and his nurse is the sweetest lady. And we love Dr Scott too and the lady at the front and also the lady that took my blood was incredibly sweet.
Shayla- Lyn J.
Submitted 12/28/23
Had a great experience really fast in and out
Bret R.
Submitted 12/18/23
Everyone was very friendly and professional.
Stacilyn B.
Submitted 12/15/23
Not only did Kimberly address my issues, but she went above and beyond to chat to make sure she understood my situation fully before prescribing anything. She sat and patiently listened to my concerns, and even made sure to look up different medications for side effects that I expressed I did not want to have. I highly recommend her for your medical care!
Abimbola O.
Submitted 12/09/23
Pleasant and professional
Cynthia K.
Submitted 10/21/23
Dr Chow and his assistant are amazing. They really do care about the patients that come to their office. I came in one day and the young man that was assisting doctor Chow knew that I was very upset over a family member that was refusing to get clean. I was in tears. He hugged me and stood me that everything would be ok. That really does go a very long way when you are hurting. Thanks guys. You all are amazing and I would not want to go to another office for my treatment ever again. I live in high point but it's definitely worth the drive.
Corey B.
Submitted 09/14/23
Wonderful
James L.
Submitted 09/06/23
It was very nice. I felt completely comfortable.
Stacey B.
Submitted 09/01/23
I absolutely love Scott Long! He and the student assistant he had at todays visit 9/1923, was phenomenal as usual. The staff from check in to room to lab and check out are all amazing!! I drive 40 minutes from home to stay with this practice!!
Frances G.
Submitted 08/31/23
Very informative